FAQs

Below you will find answers to some frequently asked questions.

Spring — February to July
Summer — March to July
Fall — August to January
Winter — September to January

Follow the 3 c’s; cute, current and clean. Everything must be freshly laundered and damage free. Items must be brought in on hangers, one article per hanger. We do not accept clothing in bags.

Yes. Call to make an appointment, which are available Tuesday through Saturday. Schedule a day and drop off items anytime during store hours.

Our choices are determined by the 3 C’s (Cute, clean, current) and by our shoppers preferences. Although some brands offer great value for their price they unfortunately do not have resale value for us. Some examples of those brands include: Dynamite, Old Navy, H&M, Joe Fresh, Alia, Garage and George.

Hope City Church, Suit Yourself (helping women get back into the work force), YESS Youth Empowerment & Support Services (helping young adults get back on their feet) and Cinderella’s Closet (assisting students with grad attire).

We do our best to protect your items but we will not be held responsible for the loss or damage to any items including theft or fire.

Think of items you would see in “Homesense”. This includes artwork, vases, accent pieces, glassware, cushions, etc.
Items such as wine glasses must have a minimum of 4 in a set.
Dishware must also have at least 4 complete table settings.

Yes. Make your shopping experience even easier and use the money in your account against your purchase.